How it works, in plain language

No jargon. No "you should have known better." Just answers.

What can be sent to the email service?

From any device, email anything you want a second opinion on — whether it made you stop and wonder, or it seemed perfectly normal. Scammers design their messages to look ordinary on purpose, so the ones that don't feel off are often the most important to check.

  • Forward an email.
  • Email us a screenshot of a message (text, social media, chat).
  • Attach a photo of a letter or QR code.
  • Attach a voicemail recording.
  • Or just email what is happening in your own words.

We will email you back with clear actions.

How long until I get an answer back?

Minutes, not hours. The verdict email lands in your inbox while the message is still fresh, so you can act on it before the urgency wears off and the scammer's pressure tactics work.

How does the AI know what's a scam?

We have several different AI assistants read your message and look for the same hidden signs an expert would (suspicious sender details, where a link really takes you, what's in an image, what was said in a voicemail, the way scammers tend to phrase things). Then we have them double-check each other's work before we send you an answer. The free trial is the fastest way to see how it reads the messages already in your inbox.

Is it hard to use, even for someone who isn't tech-savvy?

No. There are three things you need to know how to do to get the most out of the service:

  1. Forward an email.
  2. Take a screenshot and share it to an email.
  3. Take a picture and share it to an email.

Step-by-step tutorials for each are coming soon. Subscribers can also book a 15-minute video consult with a certified expert to walk through it together.

What happens to the message I forward?

We use it to produce your verdict and we don't sell it, share it, or use it to advertise to you. Aggregated, anonymized data may inform improvements to the service (see Privacy Policy §2). Don't forward content you don't have permission to share.

What if you're not sure?

AI can miss things or make things up. We built the service to catch that: multiple AI assistants cross-check each other, and each one is required to return UNKNOWN rather than guess when the answer isn't clear. Borderline messages come back as SUSPICIOUS or UNKNOWN instead of SCAM or SAFE, with the specific things that didn't add up. Want a person to walk through it with you? The 15-minute consult is one click away.

Can I check messages on behalf of my loved ones?

Yes. One subscription covers up to 6 mailboxes. Your loved ones forward suspicious messages from their own email and the verdict comes back to them, not you. Everyone in the group sees the subject line and the verdict — but not the contents of the message. That keeps personal mail private while giving the group enough visibility to spot patterns (the same fake-bank scam hitting three relatives in a week) and step in to help when a loved one needs it, without reading anyone's inbox.

How is this different from just googling it?

Googling tells you about scams in general. We tell you about your message. Search engines (Google's AI included) are built to be helpful agents, so they'll answer even when they should hold back. We're built the other way:

  • We read the exact message you sent — sender details, where its links really go, what's in an image, what was said in a voicemail, the way scammers tend to phrase things.
  • We pull in professional research data ordinary search results don't use.
  • Several AI assistants double-check each other before you get an answer.
  • When the call on your message genuinely isn't clear, we say UNKNOWN instead of guessing.
What if I want a real person to look at this?

Subscribers can book a 15-minute video consult with a certified expert for $50/session. Useful when the message is part of a longer conversation, or when a loved one needs reassurance that a human is on the line. Details on the homepage.

How do you tell a scam from an aggressive-but-legal business?

We work for you, not the senders. When the evidence shows fraud, we call it. When the sender turns out to be a real, lawfully-operating business — even one using high-pressure tactics — we say so instead of labeling them a scam. Legitimacy gets checked against independent records: the company's published business address, whether the message’s domain and links actually belong to the brand they claim, and risk data on any callback phone numbers. If a sender is real but pushy, your verdict says safe and we flag the specific tactics worth watching — fake-check designs, tracking-only callback lines, urgency copy — so you can decide whether to engage. Real fraud gets called real fraud; aggressive marketing gets called aggressive marketing.

Is there a limit on how many emails I can check?

Yes. Every subscription includes a monthly cap on scam checks that is shared across every address on the plan, and the free trial includes a smaller starter allowance so you can try the service before committing. The exact monthly cap and trial allowance are shown on the sign-up page before you subscribe, and in your dashboard after you sign up. Monthly pools reset on the 1st of each calendar month.